| Abstract: | Purpose – This paper investigates whether and how G2G collaboration for policy and
decision-making can be effectively supported by an appropriately developed information system.
Design/methodology/approach – The research method adopted in this paper follows the “Design
Science Paradigm”, which has been extensively used in information systems research.
Findings – As resulted fromthe case study described in this paper, the proposed systemhas significant
potential for supportingG2Gcollaboration for policy and decision-making. It can support the collaborative
understanding of social problems and needs, and the development of alternative actions or solutions for
them. In addition, it can support the collaborative development of detailed action plans for the selected
alternative(s). During the implementation of these actions, the system can be used for the collaborative
monitoring of them, the identification of implementation problems and issues, and the development of
alternatives formanaging them. Finally, it can be also used for the collaborative evaluation of these actions
by the involved public organizations, as well as the citizens and groups who are their recipients.
Practical implications – Enhanced public policy and decision-making through the use of the
proposed web-based system.
Originality/value – The main contribution of this paper lies in the development of a web-based
system for supporting the G2G collaboration required for public policy and decision-making in the
public administration, as well as the creation, leveraging and utilization of the relevant knowledge.
The proposed system allows for distributed, synchronous or asynchronous, G2G collaboration and
aims at aiding the involved public organizations by providing them a series of argumentation,
decision-making and knowledge management features. |
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