| Authors: | Ferro E., Loukis E., Charalabidis Y., Osella M. |
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| Title: | Policy Making 2.0: From Theory to Practice |
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| Journal: | Government Information Quarterly (Social Sciences Citation Index, SCOPUS - Impact Factor 2.015) |
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| Volume: | 30 |
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| Number: | |
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| Pages: | 359-368 |
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| Year: | 2013 |
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| Publisher: | |
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| To appear: | No |
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| Link: | |
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| ISI: | Yes |
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| Impact Factor: | 2.015 |
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| File name: | GIQ_Policy Making 2.0 - From Theory to Practice.pdf##^^&&883311730.pdf |
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| Abstract: | Government agencies are gradually moving from simpler towards more sophisticated and complex practices of social media use, which are characterized by important innovations at the technological, political and organizational level. This paper intends to provide two contributions to the current discourse about such advanced approaches to social media exploitation. The first is of practical nature and has to do with assessing the strengths and the potential and at the same time the weaknesses and the challenges, of a centralized cross-platform approach to social media exploitation by government agencies in their policy making processes. The second contribution is of theoretical nature and consists in the development of a multi-dimensional framework for an integrated evaluation of such advanced practices of social media exploitation in public policy making processes from technological, political and organizational perspectives, which is based on theoretical foundations from various different domains. The proposed framework is applied for the evaluation of a pilot consultation campaign conducted in Italy using multiple social media based on the above approach, concerning the large scale application of a telemedicine program, in the context of an international research project named PADGETS (‘Policy Gadgets Mashing Underlying Group Knowledge in Web 2.0 Media’), and leading to interesting insights. |
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Greek