Περίληψη: | In order to achieve e-governance, we are in need of new and more advanced tools, specifically designed towardssupporting the policy making procedure. The purpose of thispaper is to investigate the perspectives, provided by thedevelopment of decision support tools, to confront complex e-government phenomena. The analysis is performed using aSystemDynamics simulation model that enables policymakers to investigate the estimated impact of plannedgovernment initiatives. Simulation applies on the diffusion of Internet and Communication Technology. The developmentof the model, made in collaboration with the Observatory forthe Greek Information Society, addresses the digital divide inGreece. Data fromthe i2010 initiative indicators have beenused for the simulation. The results, arising fromtheexecution of alternative scenarios, indicate the parameters tobe changed through the implementation of actions to have thebest impact on society. |