| Abstract: | Electronic consultation through the Internet has become an important means of e-participation in order to enable interaction and discussion among government agencies and citizens on public policies and decisions. Tools that enhance the quality of electronic consultations need therefore to be designed in a way that better opinions and arguments are produced. Well designed ICT tools can contribute to better, more informed and socially rooted public policies and decisions. This paper analyses two different models of structured electronic consultation in the area of formation of legislation, a highly complex and controversial category of government decisions. The first model is a highly structured e-consultation model based on the Issue-Based Information Systems (IBIS) framework, having as basic elements issues, alternatives, pro-arguments, contra-arguments and comments. The second model is simpler and less structured, having as basic elements questions, answers and comments. Our analysis was based on two pilot cases concerning legislation under formation in Greece and Austria. Evaluation took place using discussion tree analysis and quantitative and qualitative methods. |
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Greek