| Abstract: | Electronic Government today focuses mainly on offering citizens and enterprises the capability to perform electronically their transactions with the Public Administration and also on the electronic delivery of the currently existing public services over the Internet. However, the huge potential of ICTs has only to a small extent been exploited in the higher level and most critical functions of Public Administration, such as the development, monitoring and evaluation of public policies and programmes, the decision-making for difficult and complex social problems, or for granting licenses and permissions with high social impact, etc. This paper is dealing with the exploitation of the meth-odologies and technologies of Computer Supported Collaborative Work (CSCW) in these directions. A general functional and technological architecture of a Government to Government (G2G) collaborative environment is de-scribed, for supporting the above high level functions of Public Administration, which has been designed as part of the ICTE-PAN Project. It is based on an ex-tension of the classical Workflow Model, in order to include both ‘Single Per-son Activities’ and ‘Collaborative Activities’, and also on the use of modelling techniques and ontologies, in order to achieve a high level of adaptability to diverse requirements. |
|---|
Greek