Abstract: | During the last few years, research and practice worldwide have shown that enhancing
interoperability among organizations, systems or software applications is a multi-disciplinary issue
of critical importance, touching upon processes, data and technical standardization. Fortunately,
researchers and practitioners have started to realize the impact of interoperability in achieving true
one-stop service provision for citizens and businesses, in fostering collaboration between
enterprises or in minimizing the needed investment for maintaining complex systems. Current
research results show that there exist common practices to be shared among public sector
organisations and private sector enterprises, in attempts related with aligning organisation and
processes, tackling semantic and technical shortcomings, building relevant architectures and finally
achieving the legal interconnection and co-operation of systems. The identification of such
common areas between eBusiness and eGovernment can then lead to a joint exploration, enhance
reuse of the real paradigms and real exploitation of results by enterprises and administrations. Also
future interoperability research directions, as emerging from relevant strategies and research
roadmaps of important stakeholders, and also from relevant research workshops, are outlined.
Furthermore, it is argued that interoperability research should be extended towards ‘knowledge
interoperability’ as well, and deal with the development of methods and architectures enabling the
exchange of knowledge among co-operating organizations. |