Abstract: | Hospitals are making big investments in various
types of ICT, so it is important to investigate their
effects on innovation and performance. This paper presents
an empirical study in this direction, based on data for 743
hospitals from 18 European countries. We specified and
estimated econometrically five equations: one for product
innovation, one for process innovation and three equations
for the three different dimensions of (ICT-enabled) hospital
performance. All five equations included various ICT-related
variables reflecting ICT infrastructure and a series of
important ICT applications, some of them hospital-specific,
and some others of general business use, and also ICT
personnel (viewed as a kind of ‘soft’ ICT investment),
while the performance equations also included the two
innovation measures. |